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Wednesday, November 13, 2013

The mystery customer project.

This coursework is based on a research which lead be performed and it will measure the degree and class of servicing that the personnel department and the management are willing to do and what is in reality doing. This will be d hotshot for a specific hotel and what I and my gent have chosen is Festa aspect in Nessebar. The modality in which the research is done, is by visiting the hotel as a mystery guests. The Bulgarian sea resorts are famous with its bonnie nature. wholeness of these is Nessebar, which is a city with impressive history. Today Nessebar is one of the resorts almost preferred by tourers and it has been most attractive perpetu ally since the informant of the century. The constructions of the new town started at the time unneurotic with numerous rest homes, big and sensitive hotels, and modern facilities for touristry and entertainment. The overaged buildings were restored and new houses in ancient style were built. Festa Panorama is a three-sta r hotel and is located by the pedestrian promenade of brand-new Nessebar, somewhat 100 m. from the beach. The famous old town of Nessebar, with its many sights, restaurants, cafés, taverns and small shops, is a 10-minute walk away, or visitors can invade the economically-priced tourist train, a favourite with children. The new, modern, fully air-conditioned hotel offers all creature comforts for a relaxing holiday.
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It offers guests 230 rooms on 4 floors, lifts, an charming lobby with reception and safety sting box, bar, restaurant, à la wit restaurant, cafeteria, conference room, hairdressers and Internet C orner. In the wellness area thither is an in! door pool, fitness room, sauna, a dish antenna salon and massages. international in the grounds is a go pool with an unified childrens pool, sun terrace, sun loungers and parasols free of charge, and of course... If you expect to get a full essay, order it on our website: OrderCustomPaper.com

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